Hospitality
Elevate guest experiences with instant, 24/7 concierge services.
Get StartedKey Metrics
Use Cases
Concierge
Book reservations, spa treatments, and transport.
Room Service
Take orders and answer menu questions.
Front Desk
Handle check-in/out queries and wake-up calls.
Housekeeping
Request towels, toiletries, and cleaning.
Maintenance
Report issues like AC or plumbing.
Local Guide
Recommendations for dining and attractions.
Technical Specifications
Compliance & Security
PCI-DSS
Secure payment processing for bookings.
GDPR
Privacy for international guests.
Accessibility
Voice support for visually impaired guests.
CCPA
California consumer privacy compliance.
SLA
Guaranteed uptime for guest services.
Data Residency
Local data storage where required.
Industry-Specific Features
PMS Integration
Connects to Opera, Amadeus, etc.
Multi-Property
Manage requests across hotel chains.
VIP Recognition
Personalized greetings for loyalty members.
Menu Intelligence
Smart recommendations and pairing.
Event Coord
Manage conference and wedding guests.
Auto-Dispatch
Send requests directly to staff tablets.
Deployment Timeline
Menu Ingestion
Upload all service menus and FAQs.
PMS Sync
Connect to Property Management System.
Live
In-room voice assistants active.
Success Story
Luxury Resort Service
Staff shortages leading to long wait times for room service.
Converse handles all in-room dining orders.
"Average order value increased 15% because the AI never forgets to upsell wine."
Ready to Transform Your Hospitality Operations?
Join leading hospitality organizations using Converse to scale their operations.