Industry Solution

Healthcare

Compassionate patient engagement and streamlined administrative workflows.

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Key Metrics

No-show Rate
-60%
Admin Time
-40%
Patient Sat
4.9/5
Readmissions
-25%
Med Adherence
+35%
Call Volume
Unlimited
Cost/Appt
-70%
Compliance
100%

Use Cases

Appointment Reminders

Reduce no-shows with interactive calls.

Triage & Intake

Gather symptoms and history before the visit.

Post-Discharge

Monitor patient recovery and medication adherence.

Prescription Refill

Automated pharmacy coordination.

Lab Results

Secure delivery of non-critical results.

Insurance Auth

Automated prior authorization checks.

Technical Specifications

EHR IntegrationEpic / Cerner / Athena / HL7 / FHIR
SecurityHIPAA / HITECH / HITRUST
EncryptionAES-256 (At rest & In transit)
BAAAvailable
VoiceEmpathetic / Calming
ModelSpectre-Med-7B
TriageSchmitt-Thompson Protocols
Latency450ms

Compliance & Security

HIPAA

Fully compliant architecture with BAA available.

HITECH

Secure electronic health record handling.

SOC2

Audited security controls.

HITRUST

Common Security Framework certification.

GDPR

Data privacy for EU patients.

FDA

Software as a Medical Device (SaMD) compliance.

Industry-Specific Features

EHR Integration

Seamless read/write to Epic, Cerner, etc.

Symptom Checker

Clinical-grade triage protocols.

Emergency Escalation

Instant routing for urgent medical needs.

Medication DB

Comprehensive drug interaction checking.

Multi-Language

Interpreter services on demand.

Secure Messaging

HIPAA-compliant text fallback.

Deployment Timeline

Week 1-4

Compliance

Legal review and BAA signing.

Week 5-6

EHR Sync

Integration with Epic/Cerner.

Week 7

Pilot

Rollout to single department.

Success Story

Hospital Reduces Readmissions

City General
Challenge

High readmission rates due to poor post-discharge follow-up.

Solution

Converse calls patients daily to check vitals and meds.

"30-day readmissions dropped by 40%. Patients feel more cared for."

Ready to Transform Your Healthcare Operations?

Join leading healthcare organizations using Converse to scale their operations.