Automotive
Drive more service appointments and sales with intelligent voice agents.
Get StartedKey Metrics
Use Cases
Service Scheduling
Book maintenance appointments automatically.
Post-Service Follow-up
Collect feedback and ensure satisfaction.
Lease Renewal
Proactive outreach for lease-end options.
Recall Outreach
Notify customers of urgent safety recalls.
Parts Status
Update customers on special order parts.
Trade-in Val
Basic appraisal data collection.
Technical Specifications
Compliance & Security
DNC Compliance
Automatic Do-Not-Call list checking.
Data Security
Encryption for customer data.
Brand Safety
Strict adherence to brand voice guidelines.
TCPA
Compliant outbound dialing.
GLBA
Privacy of financial information.
FTC Rules
Adherence to advertising regulations.
Industry-Specific Features
DMS Integration
Deep sync with CDK, Reynolds, and others.
Recall Database
Instant lookup of vehicle recall status.
Loaner Management
Coordinate loaner vehicle availability.
VIN Decoding
Accurate vehicle identification.
Service Menu
Dynamic pricing based on vehicle model.
Status Tracker
Real-time repair status updates.
Deployment Timeline
Setup
DMS integration (CDK, Reynolds).
Voice Tuning
Customizing the agent's persona.
Launch
Start handling service calls.
Success Story
Dealership Group Efficiency
BDC overwhelmed, missing 40% of service calls.
Converse handles 100% of inbound service scheduling.
"Service bay utilization is up 20% because we never miss a booking call."
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Join leading automotive organizations using Converse to scale their operations.