Question 1

What is Converse AI and how does it work?

Accepted Answer

Converse is an AI-powered voice agent platform that enables businesses to deploy human-like voice AI for customer calls. Powered by our proprietary Spectre model, it understands context, detects emotions, and responds naturally in real-time with sub-300ms latency. Simply integrate via API or SDK, train on your business data, and deploy.

Question 2

How do I setup a voice agent for my Indian business?

Accepted Answer

Setting up Converse for your Indian business is simple: 1) Sign up and get your API key, 2) Choose from pre-built templates for your industry (healthcare, finance, retail, etc.), 3) Configure Indian language support (Hindi, Tamil, Telugu, Bengali, etc.), 4) Train on your FAQs and business data, 5) Deploy to your phone system or website. Our team provides dedicated support for Indian businesses including local payment options and rupee pricing.

Question 3

Which Indian languages does Converse support?

Accepted Answer

Converse supports 10+ Indian languages with native accents: Hindi (Delhi, Mumbai, UP accents), Bengali, Telugu, Marathi, Tamil, Gujarati, Kannada, Malayalam, Punjabi, and Urdu. Our Spectre model is trained on diverse Indian speech patterns for authentic, natural conversations that connect with your customers.

Question 4

How much does AI voice agent cost in India?

Accepted Answer

Converse offers affordable pricing starting at ₹99/month for the Starter plan with 12,000 character credits. The Creator plan at ₹999/month offers 150,000 credits, and the Pro plan at ₹2,999/month includes 500,000 credits. All plans include voice cloning, Indian language support, and local billing in INR.

Question 5

Can I use Converse for customer support automation?

Accepted Answer

Yes! Converse excels at customer support automation. Handle unlimited inbound calls 24/7, reduce wait times to zero, and resolve common queries automatically. Our AI can answer FAQs, check order status, schedule appointments, process returns, and seamlessly transfer complex issues to human agents. Most customers see 60-80% automation rates.

Question 6

Is Converse suitable for outbound sales calls?

Accepted Answer

Absolutely. Converse AI agents can make outbound sales calls to qualify leads, schedule demos, follow up on inquiries, and nurture prospects. Configure call scripts, set calling schedules, and track conversion metrics. Our AI adapts tone and approach based on customer responses for better engagement.

Question 7

How realistic is the voice AI? Will customers know it's AI?

Accepted Answer

Converse uses our proprietary Spectre model, one of the most realistic voice AI systems available. With natural speech patterns, emotion detection, appropriate pauses, and contextual responses, many customers cannot distinguish it from human agents. You can also clone specific voices for brand consistency or use our library of natural-sounding voices.

Question 8

What is the response latency of Converse?

Accepted Answer

Converse delivers sub-300ms response latency, enabling natural, fluid conversations without awkward pauses. This is achieved through our optimized Spectre model and global edge infrastructure. Enterprise customers can access dedicated GPU clusters for even lower latency.

Question 9

How do I integrate Converse with my existing phone system?

Accepted Answer

Converse integrates with all major telephony providers including Twilio, Vonage, Telnyx, and direct SIP trunk connections. We also support Exotel and Knowlarity for Indian businesses. Integration takes minutes with our REST API and WebSocket support. SDKs available for Python, Node.js, and more.

Question 10

Is Converse compliant with data protection regulations?

Accepted Answer

Yes, Converse is HIPAA and GDPR compliant. We offer data residency options including Indian servers for data localization requirements. Enterprise plans include on-premise deployment options. All call recordings and transcripts are encrypted at rest and in transit.

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32 Languages

Indian Languages

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Frequently Asked Questions